Frequently Asked Questions

Question 1

How do I create my wedding website?

Accepted Answer

After signing up, you'll go through a quick onboarding where you enter your names, wedding date, location, and estimated guest count. Then head to the Website tab—pick a template or start from scratch with the drag-and-drop editor. No coding required!

Question 2

Can I try WedBuild before purchasing?

Accepted Answer

Yes! The Free tier gives you access to the core tools—guest list for up to 50 guests, wedding checklist, website builder, RSVP forms, communications, and AI Help. You can start building and only upgrade when you need budget planning, seating charts, or vendor comparison.

Question 3

How long does it take to set up?

Accepted Answer

Most couples have their basic website live within 30 minutes. You can always come back to add more details, photos, and customise as you go.

Question 4

Can I import my guest list from a spreadsheet?

Accepted Answer

Absolutely! You can bulk import guests from Excel or CSV files. We support singles, couples, and households with party grouping. You can also quick-add guests manually one at a time.

Question 5

How do I track RSVPs?

Accepted Answer

Guests RSVP through your RSVP forms—either embedded on your wedding website or via a direct link. You'll see real-time updates in your dashboard, including dietary requirements, song requests, and any custom questions you've added. You can set up multiple RSVP forms for different events.

Question 6

Can I send reminders to guests who haven't RSVP'd?

Accepted Answer

Yes! Our email campaign tools include open and click tracking, so you can see who has engaged with your invitations. You can then send follow-up emails to specific groups of guests.

Question 7

What if I need to track plus-ones or children?

Accepted Answer

Our guest management system lets you track plus-ones, children (with meal type settings), dietary requirements, categories, and contact details for each guest or household.

Question 8

Can I customise the design of my website?

Accepted Answer

Yes! Every template is fully customisable. Change fonts and colours globally, add drag-and-drop blocks for your story, event schedule, wedding party, photo gallery, maps, countdown, and more. No design experience needed.

Question 9

Is my website mobile-friendly?

Accepted Answer

Absolutely! The editor lets you preview on desktop and mobile. Every template is optimised for all screen sizes. Most guests will view your site on mobile, so we make sure it looks stunning everywhere.

Question 10

What sections can I add to my website?

Accepted Answer

You can add a hero section, your love story, event schedule, wedding party, photo gallery, maps, countdown timer, styled text, links, RSVP buttons, and more. Arrange and customise each block to match your style.

Question 11

Can I password-protect my website?

Accepted Answer

Yes! You can set a password on your published website so only guests with the password can view it. You also get a custom URL slug, QR code sharing, and version history.

Question 12

Can I send digital invitations?

Accepted Answer

Yes! Design save the date, invitation and thank you cards with a visual canvas editor—add text, images, shapes, and QR codes. Then send personalised emails with open and click tracking.

Question 13

What if I want to send physical invitations?

Accepted Answer

No problem! You can add QR codes to your card designs that link to your wedding website. Design the card in WedBuild, then print it however you like.

Question 14

Can I collect dietary restrictions and song requests?

Accepted Answer

Absolutely! The RSVP forms include a structured dietary selector with items organised by category, plus song request fields. You can also add your own custom questions (text or dropdown). Everything syncs to your guest list automatically.

Question 15

Does WedBuild include a budget tracker?

Accepted Answer

Yes! The budget planner (Standard and Pro plans) includes categories, subcategories, smart allocation, invoice tracking, payment schedules, and over-budget alerts. Choose between simple or full tracking mode, and see everything on a beautiful dashboard with charts.

Question 16

Can I create a seating chart?

Accepted Answer

Yes! Standard plans get drag-and-drop seating where you assign guests to tables from a list. Pro plans unlock the visual room designer with round and rectangle tables, custom seat layouts, and the ability to drag guests or whole parties onto exact seats. Save multiple versions and print table cards with dietary legends.

Question 17

How does the task planner work?

Accepted Answer

The checklist comes with pre-built wedding tasks organised by category, or you can create your own from scratch. See progress on the category dashboard or switch to the chronological timeline grouped by month. Set priorities, due dates, and assign tasks to your partner or helpers. Tasks automatically schedule based on your wedding date.

Question 18

Can I plan multiple events?

Accepted Answer

Yes! The event schedule lets you plan your ceremony, reception, rehearsal dinner, and any other events. Switch between day and week views, choose which guests are invited to each event, collect per-event RSVPs, and share downloadable calendar files (.ics) so guests can add events to their phone.

Question 19

Can I compare vendors?

Accepted Answer

Yes! The vendor comparison tool (Pro plan) lets you compare photographers, florists, venues, and more side by side. Score vendors on price, inclusions, and vibes with weighted criteria. Track status from researching to booked, and link vendors to your budget categories.

Question 20

What is Find My Seat?

Accepted Answer

Find My Seat (Pro plan) gives guests a QR code or link. They search their name and instantly see their table assignment and room layout. You can make last-minute seating changes without reprinting—guests always see the latest version.

Question 21

What if I need to change seating last-minute?

Accepted Answer

No problem! Make live updates to your seating chart right up until (and during) your wedding. Guests who use Find My Seat will see the updated assignments—no reprinting required.

Question 22

Is WedBuild a subscription?

Accepted Answer

No! Standard and Pro are one-time payments that give you 2 years of access. When your plan ends, you can optionally extend month-to-month ($7/month for Standard, $10/month for Pro). The Free tier has no time limit.

Question 23

What's the difference between plans?

Accepted Answer

Free ($0) gives you 50 guests and the core tools—guest list, checklist, website, RSVPs, communications, and AI Help. Standard ($99 AUD) unlocks unlimited guests, the budget planner, and drag-and-drop seating. Pro ($199 AUD) adds the visual room designer, QR Find My Seat, vendor comparison with scoring, and the AI Wedding Assistant.

Question 24

Can I upgrade my plan later?

Accepted Answer

Yes! You can upgrade from Free to Standard or Pro at any time, or from Standard to Pro by paying the difference.

Question 25

Do you offer refunds?

Accepted Answer

Yes! We offer a 14-day money-back guarantee. If WedBuild isn't right for you, we'll refund your purchase—no questions asked.

Question 26

Do I need coding skills to use WedBuild?

Accepted Answer

Not at all! WedBuild is designed for everyone. The drag-and-drop editor makes it easy to customise your site, manage guests, and plan your wedding—no technical skills required.

Question 27

Is my data secure and private?

Accepted Answer

Absolutely. We take privacy seriously. Your data is encrypted, secure, and never shared with third parties. You control who sees your website and guest information.

Question 28

What kind of support do you offer?

Accepted Answer

All plans include email support and AI Help for step-by-step guidance on any feature. Pro plans also include the AI Wedding Assistant for personalised planning advice.

Question 29

What happens to my website after the wedding?

Accepted Answer

Your website and data stay accessible for the duration of your plan. If you want to keep things online after your access period, the optional monthly extension keeps everything running.

Frequently Asked Questions

Getting Started

Guest Management

Website & Design

Invitations & RSVPs

Planning Tools

Day-of Features

Pricing & Plans

Technical & Support

Still Have Questions?

Wedding Planning Guides

Average Wedding Cost in Sydney 2026: A Real Breakdown

Online Wedding RSVPs: How to Collect Responses

Hidden Wedding Costs Couples Always Forget

Wedding Seating Chart: Simple Seating Plan Guide

How to Write Your ‘Our Story’ Section Without Cringing

Should Your Wedding Go Fully Digital? (2026 Guide)

Frequently Asked Questions

Getting Started

Guest Management

Website & Design

Invitations & RSVPs

Planning Tools

Day-of Features

Pricing & Plans

Technical & Support

Still Have Questions?

Wedding Planning Guides

Average Wedding Cost in Sydney 2026: A Real Breakdown

Online Wedding RSVPs: How to Collect Responses

Hidden Wedding Costs Couples Always Forget

Wedding Seating Chart: Simple Seating Plan Guide

How to Write Your ‘Our Story’ Section Without Cringing

Should Your Wedding Go Fully Digital? (2026 Guide)