Frequently Asked Questions

After signing up, you'll go through a quick onboarding where you enter your names, wedding date, location, and estimated guest count. Then head to the Website tab—pick a template or start from scratch with the drag-and-drop editor. No coding required!

Yes! The Free tier gives you access to the core tools—guest list for up to 50 guests, wedding checklist, website builder, RSVP forms, communications, and AI Help. You can start building and only upgrade when you need budget planning, seating charts, or vendor comparison.

Most couples have their basic website live within 30 minutes. You can always come back to add more details, photos, and customise as you go.

Absolutely! You can bulk import guests from Excel or CSV files. We support singles, couples, and households with party grouping. You can also quick-add guests manually one at a time.

Guests RSVP through your RSVP forms—either embedded on your wedding website or via a direct link. You'll see real-time updates in your dashboard, including dietary requirements, song requests, and any custom questions you've added. You can set up multiple RSVP forms for different events.

Yes! Our email campaign tools include open and click tracking, so you can see who has engaged with your invitations. You can then send follow-up emails to specific groups of guests.

Our guest management system lets you track plus-ones, children (with meal type settings), dietary requirements, categories, and contact details for each guest or household.

Yes! Every template is fully customisable. Change fonts and colours globally, add drag-and-drop blocks for your story, event schedule, wedding party, photo gallery, maps, countdown, and more. No design experience needed.

Absolutely! The editor lets you preview on desktop and mobile. Every template is optimised for all screen sizes. Most guests will view your site on mobile, so we make sure it looks stunning everywhere.

You can add a hero section, your love story, event schedule, wedding party, photo gallery, maps, countdown timer, styled text, links, RSVP buttons, and more. Arrange and customise each block to match your style.

Yes! You can set a password on your published website so only guests with the password can view it. You also get a custom URL slug, QR code sharing, and version history.

Yes! Design save the date, invitation and thank you cards with a visual canvas editor—add text, images, shapes, and QR codes. Then send personalised emails with open and click tracking.

No problem! You can add QR codes to your card designs that link to your wedding website. Design the card in WedBuild, then print it however you like.

Absolutely! The RSVP forms include a structured dietary selector with items organised by category, plus song request fields. You can also add your own custom questions (text or dropdown). Everything syncs to your guest list automatically.

Yes! The budget planner (Standard and Pro plans) includes categories, subcategories, smart allocation, invoice tracking, payment schedules, and over-budget alerts. Choose between simple or full tracking mode, and see everything on a beautiful dashboard with charts.

Yes! Standard plans get drag-and-drop seating where you assign guests to tables from a list. Pro plans unlock the visual room designer with round and rectangle tables, custom seat layouts, and the ability to drag guests or whole parties onto exact seats. Save multiple versions and print table cards with dietary legends.

The checklist comes with pre-built wedding tasks organised by category, or you can create your own from scratch. See progress on the category dashboard or switch to the chronological timeline grouped by month. Set priorities, due dates, and assign tasks to your partner or helpers. Tasks automatically schedule based on your wedding date.

Yes! The event schedule lets you plan your ceremony, reception, rehearsal dinner, and any other events. Switch between day and week views, choose which guests are invited to each event, collect per-event RSVPs, and share downloadable calendar files (.ics) so guests can add events to their phone.

Yes! The vendor comparison tool (Pro plan) lets you compare photographers, florists, venues, and more side by side. Score vendors on price, inclusions, and vibes with weighted criteria. Track status from researching to booked, and link vendors to your budget categories.

Find My Seat (Pro plan) gives guests a QR code or link. They search their name and instantly see their table assignment and room layout. You can make last-minute seating changes without reprinting—guests always see the latest version.

No problem! Make live updates to your seating chart right up until (and during) your wedding. Guests who use Find My Seat will see the updated assignments—no reprinting required.

If you're planning your own wedding — yes. New accounts start with 7 days of Pro, free, with no card required and nothing to cancel. You get the Pro tools during those 7 days, including the visual seating chart, budget planner and AI Wedding Assistant (which runs on a smaller allowance during a trial). Your guest list holds 50 during the trial, the same as the Free plan, so nothing you build gets stranded. (WedBuild Planner, for professionals, has its own 14-day trial — see below.)

Your account moves to the Free plan and everything you've built stays exactly where it is — guest list, RSVPs, website, checklist, and anything you set up during the trial. The Pro tools lock until you upgrade to Standard or Pro, and unlocking them restores your work straight away. Ending a trial never deletes anything. WedBuild Planner's 14-day trial works differently: it needs a card, and billing starts on day 15 unless you cancel.

Not for couples. Standard and Pro are one-time payments that give you 2 years of access — when your plan ends, you can optionally extend month-to-month ($7/month for Standard, $10/month for Pro), and the Free tier has no time limit. The one exception is WedBuild Planner, our product for professional wedding planners, which is a monthly subscription sized by how many client weddings you manage.

Yes. WedBuild Planner gives professionals one workspace across every client wedding, each with the full toolkit couples use — guest list, budget, seating, run sheet and website — plus team logins and read-only sharing for venues and vendors. Plans start at $29.99 AUD/month with a 14-day free trial: see the For Wedding Planners page for details.

Free ($0) gives you 50 guests and the core tools—guest list, checklist, website, RSVPs, communications, and AI Help. Standard ($99 AUD) unlocks unlimited guests, the budget planner, and drag-and-drop seating. Pro ($199 AUD) adds the visual room designer, QR Find My Seat, vendor comparison with scoring, and the AI Wedding Assistant.

Yes! You can upgrade from Free to Standard or Pro at any time, or from Standard to Pro by paying the difference.

Yes! We offer a 14-day money-back guarantee. If WedBuild isn't right for you, we'll refund your purchase—no questions asked.

Not at all! WedBuild is designed for everyone. The drag-and-drop editor makes it easy to customise your site, manage guests, and plan your wedding—no technical skills required.

Absolutely. We take privacy seriously. Your data is encrypted, secure, and never shared with third parties. You control who sees your website and guest information.

All plans include email support and AI Help for step-by-step guidance on any feature. Pro plans also include the AI Wedding Assistant for personalised planning advice.

Your website and data stay accessible for the duration of your plan. If you want to keep things online after your access period, the optional monthly extension keeps everything running.